Contract award · 14 Aug 2026

User Research & Service & Content Design

Essex County Council awarded “User Research & Service & Content Design” to Scroll Ltd for £500k on 14 Aug 2026.

IT servicesEast of England

Value £500k
WinnerScroll Ltd SME

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Essex County Council · Regional or local authority
Supplier
Scroll Ltd SME
Value
£500,000
Procedure
Call-off from a framework agreement
Sector
IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
Timeline
  1. Contract date14 Aug 2026
  2. Published17 Aug 2026Published 3 days after the contract date

Description

ECC require support for their Technology team to assist them with Content Design and User Research, which would be delivered in a consultancy-style service. The supplier will work as part of a multi-disciplinary team to provide Content Design and User Research expertise on a range of projects and products including, but not limited to, essex.gov.uk, the council's Intranet platform.

About the supplier

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