Contract award · 5 Aug 2026

Service Central (ServiceNow)

H M Revenue & Customs awarded “Service Central (ServiceNow)” to SoftwareONE UK Ltd for £85.9m on 5 Aug 2026.

IT servicesLondon

Value £85.9m

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Value
£85,875,000
Procedure
Call-off from a framework agreement
Sector
IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
Region
London
Timeline
  1. Contract date5 Aug 2026
  2. Published19 Aug 2026Published 14 days after the contract date

Description

The provision of ServiceNow licensing and associated services across HMRC's entire technical estate.

About the supplier

More from H M Revenue & Customs

All contracts

More won by SoftwareONE UK Ltd

All contracts

Recent IT services contracts

Sector overview