Contract award · 20 Feb 2025

098-BK-24 Automated Messaging Service - AWARD

Breckland District Council awarded “Automated Messaging Service - AWARD” to TelSolutions on 20 Feb 2025.

Postal & telecoms servicesEast of England

Value Not published
WinnerTelSolutions SME

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
Breckland District Council · Regional or local authority
Supplier
TelSolutions SME
Value
Not published
Procedure
Open procedure
Sector
Postal & telecoms services · Enhanced Messaging Service (EMS) services (CPV 64212200)
Timeline
  1. Contract date20 Feb 2025
  2. Published20 Feb 2025Published the same day

Description

You are invited to tender for the provision of Automated Messaging Service for 5 Councils. The Supplier will be required to support our ongoing rolling programme to replace traditional letters and provide multi-channel message solutions within a Revenues and Benefits partnership consisting of five Councils across East Anglia, predominantly to enhance revenue collection by issuing reminders throughout the recovery cycle but also to support customer engagement programmes including customer satisfaction.

About the supplier

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