Contract award · 22 Apr 2026

Customer Relationship Manager

Police Digital Service awarded “Customer Relationship Manager” to Xma Ltd for £292k on 22 Apr 2026.

IT servicesLondon

Value £292k
WinnerXma Ltd

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Police Digital Service · Body governed by public law
Supplier
Xma Ltd
Value
£291,744
Procedure
Call-off from a framework agreement
Sector
IT services · Software-related services (CPV 72260000)
Region
London
Timeline
  1. Contract date22 Apr 2026
  2. Published4 Jun 2026Published 43 days after the contract date

Description

Provision of CRM software licences and associated services, including configuration, support and maintenance, to support organisational customer and stakeholder management capabilities. The solution is procured via an existing public sector framework in accordance with its call-off provisions.

About the supplier

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