Contract award · 29 Jun 2026

Provision of an IT Service Management (ITSM) system for SCW 2026

NHS South, Central and West Commissioning Support Unit awarded “Provision of an IT Service Management (ITSM)…” to Topdesk UK Limited for £127k.

Software & information systemsSouth East

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
NHS South, Central and West Commissioning Support Unit · Body governed by public law
Value
£126,732
Procedure
Call-off from a framework agreement
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date29 Jun 2026
  2. Published10 Jul 2026Published 11 days after the contract date

Description

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for the provision of an IT Service Management (ITSM) system to TOPdesk UK Limited. This requirement has been procured via Government Commercial Agency (GCA) G-Cloud 14 Framework Agreement (RM1557.14) Lot 2: Cloud Software.

About the supplier

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