Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- The Pensions Regulator · Arms Length Public Body
- Value
- £1,060,117
- Procedure
- Restricted procedure (above threshold)
- Sector
- Software & information systems · Software package and information systems (CPV 48000000)
- Region
- South East
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date25 Jul 2025
- Published20 Oct 2025Published 87 days after the contract date
Description
The Pensions Regulator requires a marketing suite (a SaaS based platform/solution to replace the current solution architecture) which TPR's Automatic Enrolment (AE) Comms team can use to create, edit, publish and produce all official direct to employer outbound email, whitemail and SMS. The marketing suite also needs to allow users to segment the email, whitemail and SMS templates into various mailing lists which then can be used to design, execute and monitor workflow funnels for all files. Please note that whilst initially the team using this solution will be TPR's AE Comms team, there is the possibility that the solution will be adopted by additional TPR teams during the Contract Period. The suite must process data selections from TPR's CRM system which is currently Microsoft Dynamics 365 (please note TPR's CRM solution may change during the Contract Period) which create files that are processed both manually and in an automated fashion to TPR's communicati…
About the supplier
Paragon Customer Communications (London) Ltd: every public contract they have won, plus their Companies House record (company 02788181).