Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Norfolk and Norwich University Hospitals NHS Foundation Trust · Central Government Agency
- Value
- £75,715.20
- Procedure
- Call-off from a framework agreement
- Sector
- Postal & telecoms services · Enhanced Messaging Service (EMS) services (CPV 64212200)
- Region
- East of England
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date28 Apr 2025
- Published2 Jun 2025Published 35 days after the contract date
Description
The Smart Messaging platform, complete with its suite of applications and APIs, is designed to help organisations fulfil their messaging requirements across multiple channels, such as SMS, voice, email and Rich Communications Services, "RCS". It is a web-based tool that simultaneously supports the composition and management of outbound and inbound campaigns. Organisations will be able to build contact databases, personalise messages, schedule campaigns and manage opt-in and opt-out lists to ensure regulatory compliance. The platform also provides a comprehensive set of APIs to enable development, migration and automation of existing and new services, enabled across multiple channels.
About the supplier
British Telecommunications Public Limited Company: every public contract they have won, plus their Companies House record (company 01800000).