Contract award · 31 Jul 2026

Back Office Processing of PCNs

North Northamptonshire Council awarded “Back Office Processing of PCNs” to Bramble Hub Limited for £309k on 31 Jul 2026.

Community & personal servicesEast Midlands

Value £309k
WinnerBramble Hub Limited SME

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
North Northamptonshire Council · Regional or local authority
Value
£309,240
Procedure
Call-off from a framework agreement
Sector
Community & personal services · Parking enforcement services (CPV 98351110)
Timeline
  1. Contract date31 Jul 2026
  2. Published8 Jul 2026Published 23 days before the contract date

Description

North Northamptonshire Council requires the services of Processing of Penalty Charge Notices (PCNs) issued under the Traffic Management Act 2004 and for Bus Lane Enforcement. Services include: • Online payments and appeals • Evidence and photos viewable by motorist online Reconciliation and banking: Payment contact methods: • Postal • Telephone • Web Payment methods: • Cheques • Postal orders • Credit / debit cards o Banking of penalty income directly into Council account o Reconciliation of funds cleared into dedicated account Mail despatch • Statutory Notices enclosed and mailed 1st class • Correspondence replies enclosed and mailed 1st class Reports • Standard suite of performance reports published monthly to include financial income statement report Call centre • Operator - manned: Monday to Friday 9:00 to 17:00 • Automated Interactive Voice Response (IVR touch - tone) payment engine 24 hours a day, 7 days a week (optional and where applicable) Inclusive of all relevant software. …

About the supplier

More from North Northamptonshire Council

All contracts

More won by Bramble Hub Limited

All contracts

Recent community & personal services contracts

Sector overview