Contract award · 27 Mar 2024

Support for Maritime Training (SMarT) IT Managed Service

MCA - Maritime and Coastguard Agency awarded “Support for Maritime Training (SMarT) IT Managed Service” to Made Tech Limited for £705k on 27 Mar 2024.

IT servicesSouth East

Value £705k
WinnerMade Tech Limited SME

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Supplier
Made Tech Limited SME
Value
£704,547
Procedure
Call-off from a framework agreement
Sector
IT services · Systems support services (CPV 72253200)
Timeline
  1. Contract date27 Mar 2024
  2. Published2 Feb 2026Published 677 days after the contract date

Description

The MCA had a requirement for a contract to provide an IT managed service to the newly developed SMarT application to ensure that the services are secure and functional and maintained. A 2-year contract has been let for the provision of an IT Managed Service including support and maintenance, Incident Management, Problem Management, Change Management and Service Requests for the SMarT portal. Two 12-month optional extensions have been included in the contract. Provision for continual improvement packages to be costed and agreed on a case-by-case basis. An allowance of £200k has been allowed within the contract, in addition to the 2-year fixed price. This opportunity was open to all suppliers under Lot 3d of the Crown Commercial Service's Technology Services 3 framework (RM6100).

About the supplier

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