Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- West Suffolk NHS Foundation Trust · Regional or local authority
- Supplier
- Cloud 21 Limited SME
- Value
- £14,670
- Procedure
- Call-off from a framework agreement
- Sector
- IT services · Software support services (CPV 72261000)
- Region
- East of England
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date31 Jul 2026
- Published21 Aug 2026Published 21 days after the contract date
Description
Provision of annual software support and maintenance services for the Trust's Flexi-Care and BDS Directory Manager solutions. The service supports the Trust in managing user identities, staff directory information and account lifecycle processes through integration with workforce systems and Active Directory environments. The support arrangement includes software maintenance, updates, technical support and system assistance to ensure the continued secure and reliable operation of identity and directory management services
About the supplier
Cloud 21 Limited: every public contract they have won, plus their Companies House record (company 06907257).