Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- West Suffolk NHS Foundation Trust · Regional or local authority
- Supplier
- Charterhouse Voice & Data Ltd SME
- Value
- £19,850
- Procedure
- Call-off from a framework agreement
- Sector
- Repair & maintenance · Repair and maintenance services of telephone sets (CPV 50334140)
- Region
- East of England
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date2 Jul 2026
- Published21 Aug 2026Published 50 days after the contract date
Description
Provision of managed support and maintenance services for the Trust's Unify OpenScape Enterprise telephony platform. The service supports the Trust in maintaining the availability, performance and security of its enterprise communications environment through proactive maintenance, technical support, fault resolution and software support. The service helps ensure the continued reliable operation of critical voice communication services used across the Trust.
About the supplier
Charterhouse Voice & Data Ltd: every public contract they have won, plus their Companies House record (company 02804354).