Contract award · 9 Apr 2025

IDAM support partner

Post Office awarded “IDAM support partner” to Accenture UK Limited for £310k on 9 Apr 2025.

IT servicesLondon

BuyerPost Office
Value £310k

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Post Office · Body governed by public law
Value
£310,400
Procedure
Call-off from a framework agreement
Sector
IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
Region
London
Timeline
  1. Contract date9 Apr 2025
  2. Published13 Jun 2025Published 65 days after the contract date

Description

Post Office require a managed service provider to support the new IDAM solution when it goes live, working collaboratively with Post Office's internal support teams and ForgeRock's support function as required. This support will include ongoing operation and maintenance of the service to ensure suitable service levels are maintained, including incident and problem management, as well as proactive maintenance.

About the supplier

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