Contract award · 24 Sep 2026

Revenues & Benefits System Backlog Support

The Royal Borough of Kensington and Chelsea awarded “Revenues & Benefits System Backlog Support” to NEC Software Solutions UK Limited for £823k.

IT servicesLondon

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
The Royal Borough of Kensington and Chelsea · Regional or local authority
Value
£823,200
Procedure
Restricted procedure
Sector
IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
Region
London
Timeline
  1. Contract date24 Sep 2026
  2. Published23 Oct 2026Published 29 days after the contract date

Description

The contract is for the provision of specialist support services to the Council's Revenues and Benefits service for a period of 4 months with the option to extend in any period up to a further 14 months. This contract has been awarded under the RM6259 - Vertical Application Solutions Framework (GCA). The appointed supplier will provide experienced resources to undertake the triaging, processing and management of outstanding cases, supporting the reduction of service backlogs and contributing to the timely and effective delivery of Revenues and Benefits functions.

About the supplier

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