Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Wandle Housing Association Limited · Housing Association
- Supplier
- Vodafone Limited
- Value
- £624,155.33
- Procedure
- Call-off from a framework agreement
- Sector
- Software & information systems · Communication software package (CPV 48510000)
- Region
- London
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date23 Jun 2026
- Published9 Jul 2026Published 16 days after the contract date
Description
The contract is for the provision of is for the provision of a cloud-based Customer Contact Centre solution (CCaaS) to support Wandle's telephony and customer service operations across all service areas. The contract will supply and support with the ongoing management of Vodafone Business storm® CCaaS. Additional information: This contract is for 24 months with no option to extend. The contract has been award via the Government Commercial Agency (GCA) , Network Services 3 (RM6116) Framework, Lot 4c: Contact Centre Solutions.
About the supplier
Vodafone Limited: every public contract they have won, plus their Companies House record (company 01471587).