Contract award · 26 Mar 2026

Experts by Experience

Care Quality Commission awarded “Experts by Experience” to Choice Support, National Voices for £8.74m on 26 Mar 2026.

Business servicesNorth East

Value £8.74m
WinnersChoice Support SME, National Voices SME

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Care Quality Commission · Body governed by public law
Value
£8,742,856
Procedure
Restricted procedure (above threshold)
Sector
Business services · Supply services of personnel including temporary staff (CPV 79620000)
Timeline
  1. Contract date26 Mar 2026
  2. Published7 Apr 2026Published 12 days after the contract date

Description

The Care Quality Commission (CQC) is the independent regulator of health and social care in England. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve. We monitor, inspect and regulate services and publish what we find. Where we find poor care, we will use our powers to take action. CQC has a legal duty under the Health and Social Care Act to involve people in the way it works. The Health and Social Care Act 2008, specifies that CQC can 'arrange for any of its functions to be exercised by, or with the assistance of, service users and carers'. The Experts by Experience contracts are key mechanisms used by CQC to achieve this. Lot 1 CQC Experts by Experience Services: this lot is for support to regulatory activity conducted by subject matter experts with lived experience of specific healthcare or social care needs. Lot 2 CQC Public Engagement Network: this lot is for developing and…

About the suppliers

Other awards in the same procurement

Call-offs and awards published under the same process (for example a framework or dynamic purchasing system).

Date Contract Supplier Value
26 Mar 2026 Choice Support SME, National Voices SME £8.74m

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