Contract award · 2 Oct 2025

Apprenticeship Bundle 2 Lot 1 - Customer Service

H M Revenue & Customs awarded “Apprenticeship Bundle 2 Lot 1 - Customer Service” to Babington Business College Limited for £5.06m on 2 Oct 2025.

Education & trainingEast of England

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Value
£5,064,375
Procedure
Call-off from a framework agreement
Sector
Education & training · Adult and other education services (CPV 80400000)
Timeline
  1. Contract date2 Oct 2025
  2. Published6 May 2026Published 216 days after the contract date

Description

To Provide HMRC with the following: Level 2 Customer Service Practitioner ST0072, Level 3 Customer Service Specialist ST0071. This notice is being published retrospectively following a housekeeping review of procurement records. The contract was awarded in October 2025, and this notice is issued to ensure that the Contracts Finder record is complete.

About the supplier

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