Contract award · 18 Jul 2025

NWUHG - EPR Unified Digital Health Target Operating Model Implementation Service

Norfolk and Norwich University Hospitals NHS Foundation Trust awarded “NWUHG - EPR Unified Digital Health Target…” to Arca Resourcing Ltd for £175k.

Business servicesEast of England

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Value
£175,000
Procedure
Call-off from a framework agreement
Sector
Business services · Business and management consultancy services (CPV 79410000)
Timeline
  1. Contract date18 Jul 2025
  2. Published6 Aug 2025Published 19 days after the contract date

Description

The Norfolk and Waveney University Hospital Group (NWUHG), comprising NNUH, JPUH, and QEHKL, has agreed on a unified Digital Target Operating Model (TOM) to address fragmented service delivery, low digital maturity, skills shortages, and operational inefficiencies across its three Trusts. The TOM underpins key programmes, notably the Electronic Patient Record (EPR) go-live in March 2026, and supports the long-term strategic goal of delivering consistent, high-quality care across the group. The transformation partner will support and supplement implementation of the Digital TOM, enabling foundational change within 6 months, aligned to the T0 phase of the NWUHG delivery roadmap. This is expected to be delivered over a fixed 6-month period.

About the supplier

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