Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- Tower Hamlets · Regional or local authority
- Supplier
- Liberata UK Ltd
- Value
- £850,000
- Procedure
- Direct award
- Sector
- Community & personal services · Other community, social and personal services (CPV 98000000)
- Region
- London
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date21 Apr 2026
- Published8 Jun 2026Published 48 days after the contract date
Description
The London Borough of Tower Hamlets will run a pilot using the Debt Assist product, a unique offering in the market designed to support ethical debt collection for local authorities. Importantly, the Council does not incur any cost unless the supplier successfully collects. Spend is directly linked to recovery performance, giving us control over costs based on referral volumes. This is for an 18-month contract. The initial pilot will cover various debt streams including Housing Benefits Overpayments, Sundry Debts [including ASC], Parking including PCN notices, and may include Council Tax and Business Rates as required. This list is not exhaustive and may be amended as required throughout the lifetime of the Contract.
About the supplier
Liberata UK Ltd: every public contract they have won, plus their Companies House record (company 01238274).