Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- Northumberland County Council · Regional or local authority
- Supplier
- Amazon Web Services EMEA SARL
- Value
- £382,118.07
- Procedure
- Other - Direct Award
- Sector
- Software & information systems · Customer Relation Management software package (CPV 48445000)
- Region
- North East
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date27 Oct 2025
- Published28 Oct 2025Published 1 day after the contract date
Description
This product allows us access to the Telephony Platform to enable services to handle customer queries.
About the supplier
Amazon Web Services EMEA SARL: every public contract they have won, plus their Companies House record (company FC034225).