Contract award · 25 Feb 2026

Microsoft Direct Routing Carrier Services and Contact Centre Services

University of Cumbria awarded “Microsoft Direct Routing Carrier Services and Contact Centre Services” to Charterhouse Voice & Data Ltd for £292k.

Telecoms equipmentNorth West

Value £292k

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
University of Cumbria · Education
Value
£291,844
Procedure
Restricted procedure (above threshold)
Sector
Telecoms equipment · Radio, television, communication, telecommunication and related equipment (CPV 32000000)
Timeline
  1. Contract date25 Feb 2026
  2. Published2 Mar 2026Published 5 days after the contract date

Description

The University of Cumbria are seeking a supplier to provide Cloud based software and maintenance for Telephony and Contact Centre Framework RM6116-Lots 4B and 4C

About the supplier

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