Contract award · 11 Jun 2026

Real Time Passenger Information (RTPI) Data Management Information

Norfolk County Council awarded “Real Time Passenger Information (RTPI) Data Management Information” to Ito World Ltd for £410k on 11 Jun 2026.

Software & information systemsEast of England

Value £410k
WinnerIto World Ltd

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Norfolk County Council · Regional or local authority
Value
£409,500
Procedure
Call-off from a framework agreement
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date11 Jun 2026
  2. Published17 Jun 2026Published 6 days after the contract date

Description

The Authority operates a complex bus network comprising approximately 550 vehicles across multiple operators. The RTPI system Data Management System is a critical service that underpins passenger confidence, modal shift, and compliance with national open data and information standards. The Authority required a solution that: • Provides a single, reliable source of truth for timetable and real-time data • Minimises operational overhead for a lean internal team • Distributes high-quality information consistently across multiple channels • Is scalable to support future expansion (circa 900 vehicles) This was a call-off from GCA's Framework agreement G-Cloud 14 RM1557.14 Please note that this contract has been let on a 3+1 years basis and that the contract value stated in this notice is for the full potential 4 years of the agreement. On 19 November 2025, the Minister of State for Local Government and Homelessness made a written statement [UIN HCWS1071] saying that three proposals for uni…

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