Contract award · 26 Feb 2026

Patient Letters (Digital and Hybrid mail)

Bradford Teaching Hospitals NHS Foundation Trust awarded “Patient Letters (Digital and Hybrid mail)” to ICNH Ltd (t/a DrDoctor) for £513k on 26 Feb 2026.

Software & information systemsYorkshire and the Humber

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Bradford Teaching Hospitals NHS Foundation Trust · Body governed by public law
Value
£513,151.95
Procedure
Call-off from a framework agreement
Sector
Software & information systems · IT software package (CPV 48517000)
Timeline
  1. Contract date26 Feb 2026
  2. Published6 Aug 2026Published 161 days after the contract date

Description

Bradford Teaching Hospitals NHS Foundation Trust (BTHFT) has a requirement to provide patient letters to clients in both digital and hybrid mail formats. This must link in directly with our electronic patient record (EPR) and the NHS App to allow communication.

About the supplier

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Sector overview