Contract award · 30 Jul 2025

AI Virtual Agent for South Norfolk District Council - Variation

Suffolk Coastal District Council and Waveney District Council awarded “AI Virtual Agent for South Norfolk District…” to ICS.AI Limited for £106k.

Software & information systemsEast of England

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Supplier
ICS.AI Limited SME
Value
£106,229.20
Procedure
Call-off from a framework agreement
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date30 Jul 2025
  2. Published21 Jul 2026Published 356 days after the contract date

Description

Contract awarded via CCS G-Cloud 14 Framework - this is for a variation to the original call off contract.

About the supplier

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