Procedure
Procedure as published: Other - Mini Competition via Ofcom Market Research Framework Agreement.
Key facts
- Buyer
- Ofcom · Body governed by public law
- Value
- £70,680
- Procedure
- Other - Mini Competition via Ofcom Market Research Framework Agreement
- Sector
- Business services · Market research services (CPV 79310000)
- Region
- London
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date16 Apr 2026
- Published22 Jun 2026Published 67 days after the contract date
Description
Qualitative research is to deepen Ofcom's understanding of customers' real world experiences of parcel deliveries and interactions with parcel operators, with a particular focus on those with additional or access needs and those who have contacted or complained to an operator.
About the supplier
Navigator Insight (Formally Blue Marble Research): every public contract they have won.