Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- Birmingham City Council · Regional or local authority
- Supplier
- Acuity Research & Practice Limited SME
- Value
- £84,025
- Procedure
- Open procedure
- Sector
- Business services · Business services: law, marketing, consulting, recruitment, printing and security (CPV 79000000)
- Region
- West Midlands
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date6 Dec 2024
- Published19 Dec 2024Published 13 days after the contract date
Description
Birmingham City Council (the Council) is seeking to secure a suitable and competent provider to conduct Tenant Satisfaction Measures surveys in line with the Regulator of Social Housing's Consumer Standards. The provider is required to conduct Tenant Satisfaction Measures ("TSM") surveys in line with the Regulator of Social Housing's ("RSH") Consumer Standards. This is to ensure that the Council is compliant with the requirement to conduct an annual TSM survey measuring tenant satisfaction and to assist the Council in identifying and addressing areas of tenant dissatisfaction to drive service improvements and change. The contract will commence in December 2024 for a period of 16 months to the 31st March 2026, with the option to extend for a further one year. The Council will be using its e-tendering system (in-tend) for the administration of this procurement process and bidders must register with the system to be able to participate in the procurement process. The web address is: http…
About the supplier
Acuity Research & Practice Limited: every public contract they have won, plus their Companies House record (company 03503391).