Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- Ofgem · Body governed by public law
- Supplier
- 8x8 UK Limited
- Value
- £940,000
- Procedure
- Open procedure
- Sector
- Telecoms equipment · Digital telephone exchanges (CPV 32552310)
- Region
- London
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date14 Aug 2026
- Published11 Sep 2026Published 28 days after the contract date
Description
This Call-Off Contract will provide a fully managed, cloud-based telephony and communications platform, delivering voice services, unified communications, contact centre functionality, reporting, and administration tools through a single integrated solution. The contract includes software licences and will support the retention and transfer of telephone numbers. The Supplier will also provide service management, maintenance, support, and access to a self-service administration portal to allow it to manage users, call flows, routing, and configuration settings.
About the supplier
8x8 UK Limited: every public contract they have won, plus their Companies House record (company 05083841).