Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Southend-on-sea Borough Council · Regional or local authority
- Supplier
- CSS Europe Limited
- Value
- £137,065
- Procedure
- Call-off from a framework agreement
- Sector
- Software & information systems · Inventory management software package (CPV 48430000)
- Region
- East of England
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date21 Oct 2026
- Published28 Oct 2026Published 7 days after the contract date
Description
Southend City Council is seeking to procure a Community Equipment Service management system to support the assessment, prescribing, ordering, delivery, collection, recycling, servicing and reporting of community equipment provided to residents. The system will support Adult Social Care, health partners and operational teams through improved workflow automation, asset management, reporting capability, mobile working and customer experience. The procurement forms part of the wider Equipment Service transformation programme and seeks to improve operational efficiency, equipment utilisation, recycling and future scalability whilst supporting Local Government Reorganisation objectives. The solution will include implementation, configuration, migration, training and ongoing support services. This contract has the provision of an optional 12 month extension. The use of the optional extension is subject to a review that is expected to take place in 2028 or 2029.
About the supplier
CSS Europe Limited: every public contract they have won, plus their Companies House record (company 03196486).