Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- Herefordshire Council · Regional or local authority
- Supplier
- Granicus-Firmstep Ltd SME
- Value
- £453,612
- Procedure
- Open procedure
- Sector
- IT services · Computer-related services (CPV 72500000)
- Region
- West Midlands
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date10 Apr 2026
- Published10 Apr 2026Published the same day
Description
Commission of a cloud-based solution and associated services for a Customer Relationship Management System, required to support residents, businesses and other stakeholders with their interactions with council services.
About the supplier
Granicus-Firmstep Ltd: every public contract they have won, plus their Companies House record (company 04283951).