Contract award · 23 Oct 2025

Contract Award- Provision and management of IT service desk

Royal Borough of Kensington & Chelsea awarded “Contract Award- Provision and management of IT service desk” to Agilisys Ltd for £1.56m.

No competitionIT servicesLondon

Value £1.56m
WinnerAgilisys Ltd

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Royal Borough of Kensington & Chelsea · Regional or local authority
Supplier
Agilisys Ltd
Value
£1,558,000
Procedure
Award procedure without prior publication of a call for competition
Sector
IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
Region
London
Timeline
  1. Contract date23 Oct 2025
  2. Published26 Jan 2026Published 95 days after the contract date

Description

Direct award via CCS -Technology Services 3 Framework RM6100, Lot 3B Operational Services - Operational Management

About the supplier

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