Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- Royal Botanic Gardens, Kew · Ministry or any other national or federal authority, including their regional or local subdivisions
- Supplier
- DJS Research Ltd SME
- Value
- £205,500
- Procedure
- Open procedure
- Sector
- Business services · Market research services (CPV 79310000)
- Region
- London
- Official notice
- 012267-2025 on Find a Tender
- Timeline
-
- Contract date14 Jan 2025
- Published1 Apr 2025Published 77 days after the contract date
Description
RBG Kew intends to procure a Supplier to carry out an ongoing visitor survey at both Kew Gardens and Wakehurst, to understand visitor profile and motivations and evaluate the visit experience in order to maintain a best-in-class experience. This includes survey review and management of the fieldwork, regular provision of data and KPI reporting, and bi-annual reporting to share key actionable insights and recommendations. The visitor survey is an existing and valuable resource for a wide range of teams across RBG Kew, helping the organisation to make data-driven decisions based on audience trends and visit feedback.
About the supplier
DJS Research Ltd: every public contract they have won, plus their Companies House record (company 05494158).