Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- Financial Ombudsman Service Limited · Body governed by public law
- Supplier
- Phoenix Software Ltd
- Value
- £17,550,000
- Procedure
- Award procedure without prior publication of a call for competition
- Sector
- Software & information systems · Software package and information systems (CPV 48000000)
- Region
- London
- Official notice
- 019982-2026 on Find a Tender
- Timeline
-
- Contract date1 Mar 2026
- Published5 Mar 2026Published 4 days after the contract date
Description
Renewal of our Microsoft ESA and SCE agreements for a period of three years. These agreements deliver core productivity and collaboration tools, including Microsoft 365 E5 licenses, Teams, Power BI, and Azure services.
About the supplier
Phoenix Software Ltd: every public contract they have won, plus their Companies House record (company 02548628).