Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- Financial Ombudsman Service Limited · Body governed by public law
- Supplier
- Hornbill Technologies Limited SME
- Value
- £245,490.72
- Procedure
- Award procedure without prior publication of a call for competition
- Sector
- IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
- Region
- London
- Official notice
- 091037-2026 on Find a Tender
- Timeline
-
- Contract date17 Sep 2026
- Published25 Sep 2026Published 8 days after the contract date
Description
Licensing, support and maintenance for Hornbill service management software.
About the supplier
Hornbill Technologies Limited: every public contract they have won, plus their Companies House record (company 07244938).