Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- Scottish Government · Ministry or any other national or federal authority, including their regional or local subdivisions
- Supplier
- Fivium LTD
- Value
- £2,500,000
- Procedure
- Open procedure
- Sector
- Software & information systems · Document management software package (CPV 48311000)
- Region
- Scotland
- Official notice
- 026667-2026 on Find a Tender
- Timeline
-
- Contract date20 Mar 2026
- Published24 Mar 2026Published 4 days after the contract date
Description
The Scottish Government has awarded a contract to a service provider who will be responsible for the supply and support of a new Correspondence Management System. Both the Solution, and Services, which are to be provided by the Service Provider will form the core of a wider Correspondence Management capability, including updated operating models and business process improvements, to be implemented by the SG. The purpose of this procurement is to provide a platform to manage the processing of the vast and varied correspondence submitted through various channels in a secure and managed software as a service solution. The correspondence in scope for this solution that are received into Scottish Government via various channels that can be categorised as one of four key types - -Ministerial Correspondence -General Correspondence -Freedom of Information (FOI) Requests -Parliamentary Questions Additional information: Economic operators may be excluded from this competition if they are in any…
About the supplier
Fivium LTD: every public contract they have won, plus their Companies House record (company 05775733).