Contract award · 30 May 2025

Digital Front Door

Financial Ombudsman Service awarded “Digital Front Door” to Hippo Digital Limited on 30 May 2025. Awarded without open competition.

No competitionIT servicesLondon

Value Not published

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Financial Ombudsman Service · Body governed by public law
Value
Not published
Procedure
Award procedure without prior publication of a call for competition
Sector
IT services · Computer-related professional services (CPV 72590000)
Region
London
Timeline
  1. Contract date30 May 2025
  2. Published8 Jul 2025Published 39 days after the contract date

Description

Development of a 'digital front door' prototype.

About the supplier

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