Contract award · 14 Oct 2026

Omnichannel Contact Centre Platform

North Lincolnshire Council awarded “Omnichannel Contact Centre Platform” to Redcentric Solutions Ltd for £175k. Awarded without open competition.

No competitionOffice & computing equipmentYorkshire and the Humber

Value £175k

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
North Lincolnshire Council · Regional or local authority
Value
£175,080
Procedure
Award procedure without prior publication of a call for competition
Sector
Office & computing equipment · Computer platforms (CPV 30211300)
Timeline
  1. Contract date14 Oct 2026
  2. Published2 Nov 2026Published 19 days after the contract date

Description

Direct award under YPO Network Connectivity and Telecommunication Framework (001229) for Omnichannel Contact Centre platform.

About the supplier

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