Contract award · 12 May 2025

Provision of 8X8 Call Centre Software

Intellectual Property Office awarded “Provision of 8X8 Call Centre Software” to 8x8 UK Limited for £49,457 on 12 May 2025.

Software & information systemsWales

Value £49,457
Winner8x8 UK Limited SME

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Intellectual Property Office · National or federal agency/office
Supplier
8x8 UK Limited SME
Value
£49,456.80
Procedure
Call-off from a framework agreement
Sector
Software & information systems · IT software package (CPV 48517000)
Region
Wales
Timeline
  1. Contract date12 May 2025
  2. Published5 Nov 2025Published 177 days after the contract date

Description

Customer contact centre for external customers - number of licences reduced to 20. Includes usage charges.

About the supplier

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