Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- Tower Hamlets · Regional or local authority
- Supplier
- Halo Service Solutions SME
- Value
- £171,520
- Procedure
- Direct award
- Sector
- IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
- Region
- London
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date20 Oct 2026
- Published23 Oct 2026Published 3 days after the contract date
Description
This is to procure a secure, modern IT Service Management (ITSM) Software as a Service (SaaS) solution to support service desk operations, governance, reporting, and continual improvement.
About the supplier
Halo Service Solutions: every public contract they have won, plus their Companies House record (company SC216980).