Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- Wolverhampton City Council · Regional or local authority
- Supplier
- Acuity Research & Practice Limited SME
- Value
- £70,000
- Procedure
- Open procedure
- Sector
- Business services · Social research services (CPV 79315000)
- Region
- West Midlands
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date20 Dec 2024
- Published14 Jan 2025Published 25 days after the contract date
Description
City of Wolverhampton Council are looking to contract a supplier to conduct statutorily required Tenant Satisfaction Surveys of the council's tenants. We own more than 21,000 homes in the city, which are managed by four distinct managing agents. Tenant Satisfaction Surveys will need to be collected in relation to this total stock number. These are a statutory obligation, so the questions asked and survey process must meet the requirements set out by the Regulator of Social Housing. Our largest managing agent is Wolverhampton Homes (WH) - an Arms-Length Management Organisation (ALMO) - who manage around 20,000 properties. We would like to survey tenants in homes managed by WH on a quarterly basis. Our remaining stock is managed by 3 Tenant Management Organisations (TMO): • Over 900 homes and managed by Bushbury Hill EMB (BHEMB). • Over 700 homes are managed by Dovecotes TMO (DTMO). • Around 200 homes and managed by New Park Village TMC (NPV). We would like to survey tenants managed by …
About the supplier
Acuity Research & Practice Limited: every public contract they have won, plus their Companies House record (company 03503391).