Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- N H S Shared Business Services · Public Sector Framework Provider https://www.sbs.nhs.uk/nhs-sbs-about-us
- Supplier
- British Telecommunications PLC
- Value
- £2,699,076.49
- Procedure
- Call-off from a framework agreement
- Sector
- Postal & telecoms services · Short Message Service (SMS) services (CPV 64212100)
- Region
- North West
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date9 Apr 2024
- Published17 Jul 2025Published 464 days after the contract date
Description
NHS Greater Manchester Integrated Care Board require a service for Smart Messaging, used widely by GP practices in conjunction with clinical and patient messaging systems to send messages to patients. This is a web-based tool that simultaneously supports the composition and execution of outbound and inbound SMS campaigns. Enterprises will be able to build contact databases, personalise messages, schedule campaigns and manage opt-in and out-out lists to ensure regulatory compliance.
About the supplier
British Telecommunications PLC: every public contract they have won, plus their Companies House record (company 01800000).