Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Your Housing Group Ltd · Body governed by public law
- Supplier
- Voicescape Limited SME
- Value
- £305,958.63
- Procedure
- Call-off from a framework agreement
- Sector
- Software & information systems · Software package and information systems (CPV 48000000)
- Region
- North West
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date10 Jun 2026
- Published28 Aug 2026Published 79 days after the contract date
Description
YHG requires software that uses internal data sources from multiple systems to call former tenants using a local call number and control the calling hours, speed and routing. This is to enable the Income Team to persue former tenant rent arrears and aid debt recovery. YHG have completed a call off from G Cloud 14 RM1557.14 to award this contract to Voicescape Limited.
About the supplier
Voicescape Limited: every public contract they have won, plus their Companies House record (company 06649394).