Contract award · 3 Aug 2026

Income Analytics and Automated Customer Engagement Services

Thirteen Housing Group Limited awarded “Income Analytics and Automated Customer Engagement Services” to Voicescape Limited for £1.18m on 3 Aug 2026.

Software & information systemsNorth East

Value £1.18m
WinnerVoicescape Limited SME

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Supplier
Voicescape Limited SME
Value
£1,180,800
Procedure
Call-off from a framework agreement
Sector
Software & information systems · Industry specific software package (CPV 48100000)
Timeline
  1. Contract date3 Aug 2026
  2. Published4 Sep 2026Published 32 days after the contract date

Description

48 month renewal for Voicescape Modules

About the supplier

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