Contract award · 26 Sep 2025

Minimum standards for patients and carers on an NHS waiting list.

NHS Midlands & Lancashire Commissioning Support Unit awarded “Minimum standards for patients and carers on an…” to Ipsos Limited for £93,441.

IT servicesWest Midlands

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Value
£93,441
Procedure
Call-off from a framework agreement
Sector
IT services · Project management consultancy services (CPV 72224000)
Timeline
  1. Contract date26 Sep 2025
  2. Published23 Apr 2026Published 209 days after the contract date

Description

Conduct activities for the engagement (Phase 1) of the 'Minimum standards for patients and carers on an NHS waiting list' project. These include: liaising with the Strategy Unit and the client (NHS England); managing recruitment of patients and carers (including young people and their parents) who have been on/ are currently on an NHS waiting list against agreed sampling criteria; scheduling all interviews; conducting approx. 55 of 125 interviews; providing weekly updates on recruitment, scheduling and interview progress (and flagging any risks); holding a fieldwork team briefing for topic guide orientation and analysis sessions; transcribing audio recordings of interviews; conducting thematic analysis of all interview transcripts (conducted by the SU and Ipsos); providing a written insights report of findings from interviews with patients and carers (including young people and their parents).

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