Contract award · 5 Nov 2024

Reasons to Complain Trackers 2024

Ofcom awarded “Reasons to Complain Trackers 2024” to Yonder Consulting for £24,726 on 5 Nov 2024.

Research & developmentLondon

BuyerOfcom
Value £24,726

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Ofcom · Body governed by public law
Value
£24,726
Procedure
Call-off from a framework agreement
Sector
Research & development · Research services (CPV 73110000)
Region
London
Timeline
  1. Contract date5 Nov 2024
  2. Published18 Dec 2024Published 43 days after the contract date

Description

This awarded contract is for research services that seek to understand the key reasons why people make a complaint in relation to telecommunication providers (e.g. landline, mobile, fixed broadband, and Pay TV).

About the supplier

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