Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- Ofcom · Body governed by public law
- Supplier
- Yonder Consulting
- Value
- £25,560
- Procedure
- Single tender action (below threshold)
- Sector
- Research & development · Research services (CPV 73110000)
- Region
- London
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date5 Nov 2024
- Published18 Dec 2024Published 43 days after the contract date
Description
This awarded contract is for a Customer Satisfaction Tracker that tracks and understands the attitudes of residential consumers and the quality of service they receive for each service they purchase. The Customer Satisfaction Tracker is Ofcom's key data source on levels of overall satisfaction across the communications markets (landline, mobile, fixed broadband and pay TV).
About the supplier
Yonder Consulting: every public contract they have won, plus their Companies House record (company 04153928).