Contract award · 24 Jun 2025

2024-736 Satisfaction surveys of AHDB customers and stakeholders

Ahdb awarded “Satisfaction surveys of AHDB customers and stakeholders” to QA Research Ltd for £240k on 24 Jun 2025.

Business servicesWest Midlands

BuyerAhdb
Value £240k
WinnerQA Research Ltd SME

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Ahdb · Body governed by public law
Supplier
QA Research Ltd SME
Value
£240,000
Procedure
Call-off from a dynamic purchasing system
Sector
Business services · Survey design services (CPV 79311100)
Timeline
  1. Contract date24 Jun 2025
  2. Published14 Jul 2025Published 20 days after the contract date

Description

Award of Contract. AHDB intend to commission a Contract to one agency for the provision of Satisfaction Surveys of AHDB customers and stakeholders. Our farmers, growers and processors expect to see a return for the levy they pay, and these surveys form a key part of our evaluation strategy. The Customer Insight Measure (CIM) has taken place annually since 2015, with fieldwork carried out between October and December, we intend for this pattern to continue. The last survey was completed between October and December 2024. The survey allows AHDB to evaluate its performance as one organisation, as well as being able to compare baseline levels between individual sectors. Processor levy payer respondents are asked slightly different recruitment questions to farmer/grower levy payers, given the different nature of their businesses. While the core questions across farmer/grower and processor levy payers remain consistent, the recruitment section varies, so there are some efficiencies in set u…

About the supplier

More from Ahdb

All contracts

Recent business services contracts

Sector overview