Contract award · 4 Dec 2024

Network resilience: Consumers' Experiences of Network Outages Impacting Communications Services

Ofcom awarded “Network resilience: Consumers' Experiences of Network Outages Impacting Communications Services” to Savanta for £70,320 on 4 Dec 2024.

Research & developmentLondon

BuyerOfcom
Value £70,320
WinnerSavanta

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Ofcom · Body governed by public law
Supplier
Savanta
Value
£70,320
Procedure
Call-off from a framework agreement
Sector
Research & development · Research services (CPV 73110000)
Region
London
Timeline
  1. Contract date4 Dec 2024
  2. Published17 Dec 2024Published 13 days after the contract date

Description

This awarded contract is for the provision of research services that would explore the experiences and concerns of UK consumers, citizens, and micro businesses experiencing network outages, and their needs going forward. Highlighting a number of types of network outage and look at the impacts of that outage, any preventative action that could have been taken.

About the supplier

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