Contract award · 30 Nov 2025

Contact Centre Solution

Kirklees Council awarded “Contact Centre Solution” to Netcall UK Limited for £738k on 30 Nov 2025.

Software & information systemsYorkshire and the Humber

Value £738k
WinnerNetcall UK Limited SME

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Kirklees Council · Regional or local authority
Supplier
Netcall UK Limited SME
Value
£738,360
Procedure
Call-off from a framework agreement
Sector
Software & information systems · Contact management software package (CPV 48333000)
Timeline
  1. Contract date30 Nov 2025
  2. Published13 Jan 2026Published 44 days after the contract date

Description

To provide the council's contact centre telephony system CCS Back office Solutions Framework (RM6285) Lot 2 to Netcall Technology Limited.

About the supplier

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