Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Basingstoke & Deane Borough Council · Regional or local authority
- Suppliers
- Netcall UK Limited SME, Netcall Technology Limited SME
- Value
- £372,086 across 2 lots
- Procedure
- Call-off from a framework agreement
- Sector
- Software & information systems · Communication software package (CPV 48510000)
- Region
- South East
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date31 Mar 2026
- Published6 Aug 2026Published 128 days after the contract date
Description
Contract for the provision of an omnichannel to support the Councils Contact Centres.
Lots in this award
| Lot | Supplier | Value |
|---|---|---|
| Contact Centre Solution System | Netcall UK Limited SME | £186k |
| Contact Centre Solution System | Netcall Technology Limited SME | £186k |
About the suppliers
Netcall Technology Limited: every public contract they have won, plus their Companies House record (company 02831215).
Netcall UK Limited: every public contract they have won, plus their Companies House record (company 01888629).