Contract award · 24 Apr 2025

IBCA Contact Centre Communications Platform (8x8)

Cabinet Office awarded “IBCA Contact Centre Communications Platform (8x8)” to 8x8 UK Limited for £700k on 24 Apr 2025.

BuyerCabinet Office

Value £700k

Winner8x8 UK Limited SME

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Buyer: Cabinet Office · National or federal agency/office
Supplier: 8x8 UK Limited SME
Value: £699,996
Procedure: Call-off from a framework agreement
Sector: Software & information systems · Communication software package (CPV 48510000)
Region: London
Official notice: View on Contracts Finder
Timeline: Contract date24 Apr 2025

Published8 Jul 2025Published 75 days after the contract date

X6 Bundled licenses with 130 day hot call recording and implementation of the solution and training of IBCA users

8x8 UK Limited: every public contract they have won, plus their Companies House record (company 05083841).

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