Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- West Midlands Combined Authority · Regional or local authority
- Supplier
- Waterman Aspen Limited
- Value
- £151,200
- Procedure
- Call-off from a framework agreement
- Sector
- Architecture & engineering · Transport systems consultancy services (CPV 71311200)
- Region
- West Midlands
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date13 Jul 2026
- Published28 Sep 2026Published 77 days after the contract date
Description
Transport for West Midlands (TfWM) requires specialist consultancy support to provide strategic and technical expertise in relation to fares, ticketing and retail arrangements as part of the Bus Reform Programme and franchising readiness activities. The services to be provided will include: • Review and assessment of existing fares, ticketing and retail arrangements across TfWM and bus operators, • Analysis of customer experience, accessibility, retail channels and customer journeys; • Development of strategic options, recommendations and implementations considerations for a future franchised environment; • Review of commercial, technical, operational and revenue management considerations associated with fares and ticketing arrangements; • Benchmarking against industry best practise and emerging trends within the transport sector; • Development of strategic roadmaps, programme planning inputs and risk and dependency considerations; • Stakeholder engagement, workshop participation and …
About the supplier
Waterman Aspen Limited: every public contract they have won, plus their Companies House record (company 02203474).